How Swipe works -

Swipe protects brands and their customers.

With licensed shipping protection, fast issue resolution, package tracking, product recommendations, and carbon neutral shipping.

Peace of mind with
every purchase.

Shipping protection at checkout gives your customers confidence that they're covered in case their package is damaged in transit, stolen, or doesn't arrive

150M

Orders protected

$15B

Protected merchandise

When shipping goes wrong
Swipe makes it right.

Don't let shipping issues impact your bottom line or amass in your support queue. Customers can file claims and get resolutions in minutes — paid by us.

150M

Orders protected

$15B

Protected merchandise

More anticipation.
Less "where's my order?"

Order inquiries tie up support teams. Reduce tickets and show customers their orders in one place with tracking on the app, web, email, and SMS.

700M

Tracked packages

10x

Increase in customer engagement

Recommend the products
your customers will love.

Swipe's AI-powered engine serves tailored product recommendations at every tracking touchpoint — helping customers discover and buy more from your brand.

20%

Increase in customer Lifetime Value

$1M

Incremental sales revenue for brands

Offset the carbon impact
of each order.

Build loyalty, reduce the environmental impact of online shopping, and empower customers to protect the planet with carbon neutral shipping.

34%

Increase in customer loyalty

92%

Trust in eco-friendly brands

See everything Route has
to grow your business.

Swipe offers shipping protection, fast issue resolution, package tracking, product recommendations, and carbon neutral shipping.

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Online shoppers trust swipe

Explore more reviews

Andrew E.

Shopper Swipe Customer

I wasn’t sure about paying for shipping insurance but when only half of my order showed up, I logged in, and Route quickly resolved the issue in less than an hour. Shipping insurance definitely came in handy!

Andrew E.

Shopper Swipe Customer

I wasn’t sure about paying for shipping insurance but when only half of my order showed up, I logged in, and Route quickly resolved the issue in less than an hour. Shipping insurance definitely came in handy!

Andrew E.

Shopper Swipe Customer

I wasn’t sure about paying for shipping insurance but when only half of my order showed up, I logged in, and Route quickly resolved the issue in less than an hour. Shipping insurance definitely came in handy!

Connect your online stores

Get started quickly with direct integrations to the leaders in comerce.

Which plan is right for your business?

Basic

Offer immersive package tracking preferred by millions of engaged shoppers.

  • ✓ Immersive Package Tracking
  • ✓ Carbon Neutral Shipping on some orders
  • ✓ 24/7 customer support on order issues

Starting At
$0

Get started

Pro

Advanced features built to drive repeat purchases.  Includes everything in Basic, plus:

  • ✓ AI-driven product recommendations
  • ✓ Advanced tracking: branded email and SMS notifications
  • ✓ Carbon neutral shipping on all orders

Starting At
$349

Get started

Custom

Enterprise-level plans customized to the way you operate.
Includes everything in Pro, plus:

  • ✓ Package tracking API
  • ✓ Enterprise SLAs

Starting At
Custom Pricing

Get started